Warranty and Service Administrator

Job Title: Warranty and Service Administrator

Location: Willenhall, Wolverhampton

Key Responsibilities:

• Analysing, processing workshop job cards and invoicing.
• General administrative duties.
• Communicate with customers and obtain final order numbers.
• Process and input DAF warranty and contract claims via DCE.
• Input costs on customers own portals.
• Dealing with incoming and outgoing telephone calls.

Ideally, we are looking for:

• Strong administration experience - previous service admin experience desirable but not essential.
• Excellent customer service skills.
• Organised and good attention to detail.
• Ability to adapt quickly.
• Able to work under own initiative.
• Previous experience using invoicing systems.

In return we’ll offer:

• 30 Days Holiday Including 8 Bank Holidays.
• Company Sick Pay That Increases with Length of Service.
• Pension with Greenhous Contribution.
• Career Development Opportunities.
• Employee Discounts on A Range of Products and Services Including Holidays, Days Out and Supermarket Shops.
• Qualified Mental Health First Aiders.
• Free Will Writing Service.
• Free Mortgage Advice Service.
• Free Eye Tests for VDU Users.
• On-Site Parking (Site Specific).
• Cycle to Work Scheme.
• Period Positive Workplace.

Who are we:

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, VW Commercials, Nissan and DAF.

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