North West Trucks expands parts department with major investment

DAF Dealer Group, North West Trucks, has announced a significant investment in its parts department, doubling its parts offering and enhancing service capabilities to better serve customers in the local area.

With sites in Huyton, Northwich, Warrington and Wigan, North West Trucks is part of Greenhous Group, one of the UK’s largest automotive groups.

Craig Heathershaw, Dealer Principal at North West Trucks, explained: “At North West Trucks, we understand that customers’ vehicles are the backbone of their business. With an improved in-house stock offering of over 90,000 parts, we now have the largest range of all-makes truck, trailer, and van parts, including workshop consumables, in the region.”

As part of the investment in their parts infrastructure, North West Trucks has double the number of parts delivery vans and drivers in their fleet. The result is a significant increase in their capacity to meet customer demands and a comprehensive same-day parts delivery service to ensure customers get the part they need, when they need it.

Additionally, North West Trucks has also extended their opening hours from 6am – 7pm, Monday to Friday and 8am- 12pm Saturday, to provide more flexibility and convenience to customers.

Kevin Swinnerton, Managing Director, Greenhous Group Truck Division concluded: "The investment made by Greenhous Group to double North West Trucks parts offering and increase their delivery capacity means they can now support customers better and ensure their vehicle downtime is reduced. This is all part of our commitment as a group to continue to provide leading levels of service to our customers and position ourselves as a trusted partner for all their commercial vehicle needs.”