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PEUGEOT ROADSIDE ASSISTANCE AND ACCIDENT ASSISTANCE

Make use of Peugeot Roadside Assistance if your vehicle becomes immobilized due to a breakdown or accident. You'll receive support in the event of a breakdown or if your vehicle needs towing, ensuring you can continue your journey all the way to your front door if necessary.

Peugeot Roadside Assistance: You Can Count On Us

Peugeot Roadside Assistance is vehicle-based, covering anyone driving your Peugeot with your permission.

Period of Complimentary Cover:

  • Petrol & Diesel vehicles: All new Peugeots are covered for 12 months from the date of registration.
  • Electric & Plug-in Hybrid vehicles: Covered for 8 years or 100,000 miles (whichever comes first) from the date of registration.

If you sell your vehicle within the coverage period, the new owner can benefit from any remaining Peugeot Roadside Assistance cover.

At Home Service: If your vehicle breaks down at home, we will bring our roadside assistance service to your doorstep. If the vehicle can't be repaired, we will transport it to the nearest Peugeot Authorized Repairer.

Recovery: If a quick local repair isn't possible, we’ll arrange onward transportation for you, up to seven passengers, and your vehicle to any single mainland UK destination. If you’re towing a caravan or trailer, this can also be recovered (subject to certain weight and size restrictions).

Onward Mobility: When your vehicle is immobilized, Peugeot Roadside Assistance provides additional benefits by offering you several options to continue your journey immediately after recovery. You can choose the option that best suits you (subject to availability) while we take your vehicle to a Peugeot Authorized Repairer.

To purchase Peugeot Roadside Assistance, please call us at:

Vehicles Registered Before 1/09/2019

Vehicles Registered After 1/09/2019

Electric & Hybrid Vehicles

Free RAC Roadside Assistance

WITH EVERY PEUGEOT SERVICE*




Whenever you have your Peugeot serviced with us, you'll receive 12 months of complimentary RAC Roadside Assistance*. In the event of a breakdown, RAC's mobile patrols will either fix the issue on the spot or transport you to the nearest Peugeot retailer.

*Available at participating retailers only.

Full terms and conditions can be downloaded here.

Peugeot Accident Assistance

Having an accident is stressful enough without the added hassle of arranging repairs and dealing with your insurer. Why not let us handle it all for you?

Peugeot Accident Assistance will manage the repairs by transporting your vehicle to the nearest Peugeot Accident Repair Centre. We'll even contact your insurance company on your behalf.

If the accident wasn't your fault, we'll arrange a like-for-like* replacement vehicle for you to drive until yours is back on the road. If the accident was your fault, we'll provide a courtesy vehicle.

Rest assured, your Peugeot will be repaired by Peugeot experts using only Genuine Parts, ensuring that your warranty remains intact. And the best part? Peugeot Accident Assistance is FREE.

You can call us for any advice regarding your Peugeot after an accident - we're always here to help.

*Like-for-like is based on engine size and vehicle group, rather than the exact make and model.

With Peugeot Accident Assistance, we can help in several ways:
- Transport your vehicle to the nearest Peugeot Approved Accident Repair Centre
- Have your vehicle assessed by Peugeot-trained specialists
- Produce a repair quote for your insurer
- Ensure repairs are carried out to the highest standards, using only Genuine Peugeot Parts, preserving your warranty
- Organize a vehicle for you to drive while yours is off the road (a like-for-like model if the accident wasn’t your fault, and a courtesy vehicle if it was)

Peugeot is committed to assisting you in these situations, either by providing roadside help or towing your vehicle to the nearest Peugeot Authorized Repairer.

Assistance From Your Vehicle




In the event of an accident, breakdown, or incident, use the automatic and geolocated emergency message feature for a quick and efficient response.

In case of an impact, your vehicle will automatically make an emergency call without any action needed from you. For breakdowns or other incidents, you can reach PEUGEOT Connect Assistance by pressing the "Lion" button on the dashboard.

 

MyPeugeot App




With the MyPeugeot app, you can contact PEUGEOT Assistance anytime. Locate your vehicle easily with automatic parking location memory.

Need help? Book an appointment online or call PEUGEOT Assistance. You can also track the arrival of breakdown services in real time through the Roadside Assistance feature.